Walkthroughs

Walk the product, end to end.

43 steps in the order a real subscription business lives them — install → catalog → a customer subscribes → retain & recover → run & grow — captured from the real, deployed UI, both the merchant admin and the subscriber portal.

Start the walk →

Every step is a passing test

Recorded walkthrough

One spec (from the Business Requirements Document, our product spec) produces three things from a single run: the end-to-end test that proves the step, the walkthrough you see here, and the demo. They cannot drift from what shipped — if a step regressed, its test would fail and these stills would never have been captured. This is the user-seat view behind202 of 218 acceptance criteria verified end-to-end.

Act 1

Stand up the store

A merchant installs, clears the setup checklist, confirms the app is healthy, lights up the storefront, and configures the store — payments, notifications, promotions, dunning, flags.

Act 2

Put subscriptions on the catalog

The merchant turns products into subscriptions — author a plan, add custom fields, compare and edit plans, wire the product panel, guard the catalog with exclusions and category rules, and bundle for combined shipments.

Act 3

A customer subscribes & self-serves

The subscription shows up in the admin, and the subscriber takes over from their own portal — swap a flavor, update a card, change where and how they pay, all without a support ticket.

Act 4

Retain & recover

A charge fails. The merchant works the exception queue, tunes the retry policy, and the merchant-branded emails go out — while the subscriber pauses instead of cancelling, cancels, reactivates, or resumes.

Act 5

Run & grow the program

The merchant runs the program from one dashboard, overrides individual subscriptions, leans on CS tools and B2B enrollment, and grows with cohort analytics and subscription-aware promotions.