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Merchant admin

· Act 5: Run & grow the programRecorded walkthrough

CS Tools — Impersonate subscriber

Captured from the real, deployed UI by the test suite that proves this step — if the step had broken, this still would never have been captured. The highlighted region is the step's focus; the caption is its narration.

Step 1 — 1A CS rep can stand in the subscriber’s shoes without touching their account — a read-only, audited portal session minted from one subscription id.

Step 2 — 2The rep enters the subscription id (sub-demo-imp-1) and starts the read-only session.

Step 3 — 3The session is live — a time-boxed read-only window into the subscriber portal, with its id and expiry shown plainly.