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Subscriber

· Act 4: Retain & recoverRecorded walkthrough

Subscriber — resume a paused subscription

Captured from the real, deployed UI by the test suite that proves this step — if the step had broken, this still would never have been captured. The highlighted region is the step's focus; the caption is its narration.

Step 1 — 1Paused for a vacation, now back home? The subscriber resumes deliveries from the portal — the plan was never cancelled, just held.

Step 2 — 2Active again — next charge scheduled, deliveries flowing. Pause-and-resume is what turns a churn into a hold.